Terms and Conditions

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TERMS AND CONDITIONS  

These terms and conditions (the "Terms and Conditions") govern the use of Www.byodorem.co.uk (the "Site"). This Site is owned and operated by “By Odorem”. This Site is an ecommerce website.  By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.  

Intellectual Property  

All content published and made available on our Site is the property of By Odorem and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.  

Acceptable Use  

As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to: 

-Harass or mistreat other users of our Site; 

-Violate the intellectual property rights of the Site owners or any third party to the Site; 

-Hack into the account of another user of the Site; or 

-Act in any way that could be considered fraudulent. 

 If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.  

Accounts 

When you create an account on our Site, you agree to the following: 

1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and 

2. All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.  We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions. 

Sale of Goods  

These Terms and Conditions govern the sale of goods available on our Site. The following goods are available on our Site: -

 Candles: 

- Wax Burners; 

 - Reed Diffusers; 

- Car Air Diffusers; and 

- Soy Wax Melts. 

We are under a legal duty to supply goods that match the description of the good(s) you order on our Site.  These Terms and Conditions apply to all the goods that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods we provide. You agree to purchase goods from our Site at your own risk.  

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.  Payments  

We accept the following payment methods on our Site: 

- Apple pay

- Visa

When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument.  If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.  

Shipping and Delivery

When you purchase goods from our Site, the goods will be delivered through one of the following methods:  Standard delivery by Royal Mail (2-3 business days)  Delivery will take place after 1-2 processing days. Delivery times may vary due to unforseen circumstances. Please note that delivery times do not include weekends and bank holidays.  You will be required to pay delivery charges in addition to the price for the goods you purchase.  You are required to provide us with a complete and accurate delivery address, including the name of the recipient. 

We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information. 

 Effects of Returns

You will be responsible for the cost of returning the goods. We will not be responsible for any damage or loss to the goods that occurs before they are returned to us, including while the goods are in transit. If no goods were supplied, then we will provide the reimbursement no later than 14 days after the day we were informed of your decision to cancel. We will make the reimbursement using the same form of payment as you used for the initial purchase unless you have expressly agreed otherwise. You will not incur any fees because of the reimbursement. This right to cancel and to reimbursement is not affected by any return or refund policy we may have. 

Consumer Protection Law 

Where the Sale of Goods Act 1979, the Consumer Rights Act 2015, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply. 

Limitation of Liability 

By Odorem and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.  

Indemnity 

Except where prohibited by law, by using this Site you indemnify and hold harmless By Odorem and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions. 

Applicable Law 

These Terms and Conditions are governed by the laws of the Country of Scotland.  Severability If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.  

Changes 

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users of changes to these Terms and Conditions by a notice on our Site .

Contact details 

Please contact us if you have any questions or concerns. Odorem@hotmail.com